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Frequently Asked Questions |
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The internal electrical wiring should be carried out through certified electrical license holder and the area Assistant Engineer/Operation & Maintenance of AVVNL may be contacted for further assistance. Forms are available in the website.
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The connected load has to be grouped in such a way that they are equal in all the three phases totalling to 4 KW & above.The wiring may be reorganized for three phase connection and the area Assistant Engineer/Operation & Maintenance of AVVNL may be contacted for further assistance.
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You may register your complaint to FOC(Fuse of call centre) of your area/or inform your area Assistant Engineer/Operation & Maintenance of AVVNL or contact centralized call centre of the City.
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You may contact your area Assistant Engineer/Operation & Maintenance of AVVNL with relevant records of the change of ownership and he/she will assist you further . Application forms are available in the website.
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If you suspect an error like slow recording or speed recording in meter, you can represent the matter to your area Assistant Engineer/Operation & Maintenance of AVVNL with your white meter card . Similarly if you find that your meter does not record the consumption kindly intimate the area Assistant Engineer/Operation & Maintenance immediately for rectification.
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Visit AVVNL’s website www.avvnl.com select bill status, region and enter your service connection number to know the status of billing.
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You may contact your area Assistant Engineer /Operation & Maintenance ,with requisition to replace the meter on payment of meter cost.
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Yes .You can make an advance payment of your electricity bills at any time you desire. Contact the AE/Inspector of Assessment /Revenue Supervisor of your area Section office of AVVNL. The advance paid will be adjusted in your service connection charges in subsequent bimonthly billings.
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